Custom-made Products:

• Custom-made products are non-refundable and non-returnable once production begins.

Standard Products:

• Customers may return standard products within a 7-day return window.
• A 15% restocking fee will be applied to returned standard products.
• Refunds will be issued within 30 days of receiving the returned item, provided it is in new, unused condition with original packaging.
• Shipping costs are non-refundable.

Custom Orders:

• Once production begins, custom orders are non-refundable and non-returnable.
• Customers will be contacted throughout the production process and have direct communication with the team.

Warranty:

• All products come with a 1-year warranty against manufacturer defects.

Terms and Conditions:

• Full terms and conditions are available upon request.